Sasktel service gone wrong.

So here I sit waiting for Sasktel tech to come back and finish the job he should have done hours ago. He left me with no HD when it was his tack to give me HD. I phoned and the woman checked the box and the programming is correct. She told me she was sending the guy back to fix it. 5 hours later I am still sitting here waiting for him to call me! This is such poor service. I sure hope I won’t be paying for a service I am not getting. Why the hell is it every time I need a service tech from them it gets messed over?

The situation finally resolved by another call and someone who knew what to do. Making me wonder why the first person could not have this done. As well if it was a sometime today job to send the programming (after I was told it's in place) then why tell me it's going to happen at noon? Sigh...

Comments

  1. JasonAugust 3, 2012 at 5:10 PM

    Want for I should break some legs? o.O

    ReplyDelete
    Replies
    1. Dave NicholsonAugust 3, 2012 at 5:23 PM

      I can't believe I am paying these people over $100 a month for service...

      Delete

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